Executive Coaching Issues - Conflict Resolution

"Is conflict tearing your organisation apart?"

Is conflict undermining the morale and productivity of your team or organisation? If so you are well aware of the negative consequences that this can have to those that are directly or indirectly involved. Personal differences at a senior level can have a potentially devastating effect on the performance of your organisation and solving such an issue internally can be an extremely difficult task. Inspiring Potential can help bring an objective voice to the table.

What sort of issues can arise?

Conflict can be present in an overt 'open warfare' form or it can be more discreetly lurking under the surface. These situations can occur between a manager and their direct report, between team members or even between directors. The types of conflict situations that are commonplace are as follows:

Personality clashes
Difference of opinions around strategy/direction
Bullying
'Political manoeuvring'
Frustrations arising from communication styles
Disgruntlement following organisational change or promotion decisions
Discrete non-cooperation

If you are aware of any of these issues occurring in your organisation, we suggest that contact us to discuss how we may help. It may be appropriate to host facilitated sessions between the parties involved in the conflict or it may be more suitable to work with each party in a one to one capacity through Executive Coaching.

How can facilitated sessions help?

By using an independent coach/facilitator that the employees trust, it is possible to create a 'safe space' for each party to air their grievances. Ultimately the coach will be looking to achieve an outcome that represents a win-win scenario for each person. Where the issue is related to personality or communication differences, it can be helpful to use the Myers Briggs Type Instrument (MBTI) to highlight the underlying differences in personality. The coach will establish 'ground rules' at the start of each session to ensure that the discussions are as productive as possible.

How can Executive Coaching help?

It may be that an individual has a history of conflict with more than one colleague. This may be raised at an employee review or in a 360° Feedback report. One of our coaches would then work with the individual to get to the bottom of the problem. By working through the issue, we can help the employee to:

Increase self awareness so they understand their impact on others
Understand the underlying reasons why they have a tendency to be involved in conflict
Learn new behaviours or strategies to cope better with colleagues
Develop better listening and communication skills
Understand the differences in personality types (MBTI)
Overcome limiting beliefs that may contributing to the problem e.g. "Everyone's out to get me"

Executive Coaching Packages

To find out more about the Executive Coaching process and the types of individuals it may be suited to, click here. We have put together some Executive Coaching Packages that will hopefully suit your requirements. Please follow the links below for more information.

Coaching for Managers and High Potential Employees Coaching for CEO's and Senior Executives Coaching for Redundancy and Outplacement

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